How do you conduct a sickness absence welfare call properly?
How do you conduct a welfare call properly?
How do you conduct a welfare call properly? 📞
It’s something many managers are expected to do, but few are actually trained for.
I sat down with Dr Yall from Think GP (Home - Think GP) to talk through how to approach welfare calls, keep appropriate contact during sickness absence, and handle the conversation around returning to work.
A good welfare call isn’t about putting pressure on someone to return. It’s about:
✅ Keeping communication open
✅ Understanding what support may be needed
✅ Helping make the eventual return to work a success
Handled well, it can make a real difference to how supported someone feels, and how smoothly they come back.
🎥 Watch the full conversation above.
Do you feel confident making welfare calls? Or is it something your managers would benefit from more training on? Let me know in the comments. 👇
Need HR support with sickness absence, welfare calls or return to work?
#HR #Management #SicknessAbsence #EmployeeWellbeing #PeopleManagement #ReturnToWork #ProgressiveHRSolutions
