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How do you conduct a welfare call properly? How do you conduct a welfare call properly? 📞 It’s something many managers are expected to do, but few are actually trained for. I sat down with Dr Yall from Think GP (Home - Think GP) to talk through how to approach welfare calls, keep appropriate contact during sickness absence, and handle the conversation around returning to work. A good welfare call isn’t about putting pressure on someone to return. It’s about: ✅ Keeping commu

Sickness absence is still costing UK employers dearly. 📊According to the ONS, 148.9 million working days were lost to sickness or injury in 2024. That’s an average of 4.4 days per worker, and about 7% higher than in 2019. Absence dipped slightly from the previous year, but it hasn’t returned to pre-pandemic levels. Managing it well, with a robust process and managers who can hold difficult but supportive conversations, has never been more important. In this video, Paul Feldm